consumer protection act

The Department of Consumer Affairs has constituted a committee to develop a framework on checking fake and deceptive reviews in e-commerce. Under the provisions of the Consumer Protection Act, 2019, a Central Consumer Protection…

The Supreme Court on Tuesday directed states and union territories to initiate the process of filling the posts in consumer commissions six months before a vacancy is about to arise. A bench of Justices S K Kaul and M M Sundresh noted…

NEW DELHI: The Central Consumer Protection Authority (CCPA) has written to chief secretaries and district collectors to ensure immediate implementation of the guidelines prohibiting hotels and restaurants from adding service chargeto…

NEW DELHI: The Central Consumer Protection Authority(CCPA) on Monday barred hotels and restaurants from levying service charges automatically or by default in food bills. It allowed customers to file complaints in case of violation with…

NEW DELHI: The Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service chargeautomatically or by default in bills. It will be completely up to the customers to pay any amount as tip and…

NEW DELHI: The new guidelines of the consumer affairs ministry will empower people to approach consumer commissions and the Central Consumer Protection Authority (CCPA) if hotels and restaurants seek service chargedespite the ministry…