MUMBAI: The RBI on Friday issued fresh instructions barring recovery agents from resorting to intimidation of borrowers as well as calling them before 8 am and after 7 pm. While issuing additional instructions to regulated entities…
RBI Governor Shaktikanta Das said that harsh recovery methods used by a few lenders is a serious area of concern for the central bank. He mentioned how certain regulated, as well as unregulated entities use unacceptable recovery methods…