Nine ex-Wish staffers detail how deceptive experiments and low product standards drove customers away, as MAUs fell from 101M in Q1 2021 to 27M in Q1 2022 (New York Times)
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New York Times:
Nine ex-Wish staffers detail how deceptive experiments and low product standards drove customers away, as MAUs fell from 101M in Q1 2021 to 27M in Q1 2022 — The number of users has plummeted, and its stock price has dropped. Former employees point to an emphasis on short-term growth over customer service.
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